Shipping and delivery cost with valyou furniture:
OAHU ORDERS- $50.00
Once you place your order, we will contact you to arrange and schedule the delivery date and time.
We will deliver your order, to your door within 7days.
ALL OTHER ISLANDS- $50.00
We will drop off your order with Young Brothers, who will ship the items to your island for you to pick up. Young Brothers shipping cost is anywhere between $50-$150 depending on the number of items, size, etc. For example, a standard sofa will cost around $50.00
For more information please call us at (808) 359-2775 or email us at email@example.com
We offer 14-day Hassle-Free exchange*
We strive to provide you with the best customer service. Your happiness is our top priority!
If for any reason you are not completely satisfied with your purchase, please contact us on Facebook or firstname.lastname@example.org to schedule an exchange or to receive a store credit in the amount of your purchase.
No Refunds on any of our items.
If 14 days have gone by since your purchase, unfortunately, we can’t offer you an exchange/ store credit.
To be eligible for a exchange, your item must be:
- Disassembled and in the original packaging.
- With all screws and parts, and no damages.
Items not eligible for exchange:
- Items on sale.
- any custom Items.
There are no Refunds or Exchange on custom made Items. Please make sure you are confirmed with the design details and fabric/wood swatches before you place the order.
We can pick up the returned item from your house for the cost of $50 that will be deducted from the full exchange / store credit amount.
Please contact us prior to sending it back or dropping it off in our return center.
You can schedule a pickup or return it yourself to our return center.
Once your return is received and inspected you will receive a store credit in the amount, or we will deliver your new item.
Due to our fast turnover on items we have a no refund policy
There are no Refunds or Exchange on custom made Items. Please make sure you are confirmed with the design details and fabric/wood swatches.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs/delivery costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Handcrafted from Quality Materials
We take pride in our craft, and each piece that leaves our warehouse goes through a 100 point quality assurance check, making sure you get the value you’ve paid for.
How can we sell High-quality furniture for such low prices?
While competitors prices are so expensive?